Privacy Policy | Reform Ave

1. Who We Are

Reform Ave ("we," "our," or "us") operates reformave.com, a self-improvement platform for divorced parents re-entering the dating world. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

If you have questions, contact us at hello@reformave.com.

2. Information We Collect

We collect the following types of information:

Account information: Your name, email address, and password when you create an account.
Quiz responses: Your answers to our readiness quiz, which we use to personalize your daily steps. This includes your readiness stage, learning style, and motivational profile.
Usage data: Your daily step completions, reflections, streak counts, and progress history.
Payment information: Billing is handled securely by Stripe. We do not store your credit card details.
Device and location data: Xour timezone (used to send reminder emails at the right local time) and general device information.

3. How We Use Your Information

To create and manage your account.
To personalize your daily micro-steps based on your quiz results.
To send you daily reminder emails at your preferred times (9 AM and 9 PM in your local timezone), which are suppressed if you've already completed your step.
To process your subscription payments through Stripe.
To communicate with you about your account, subscription, and platform updates.
To improve the platform based on aggregate usage patterns.

4. How We Share Your Information

We do not sell your personal information. We share data only with trusted third-party services necessary to operate the platform:

Stripe — for secure payment processing.
Supabase — for secure database and authentication services.
HubSpot — for customer relationship management and email communications.
Microsoft Outlook — for sending transactional and reminder emails.

We may disclose your information if required by law or to protect the safety and rights of Reform Ave or its users.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you cancel your subscription or request account deletion, we will delete your data within 30 days, except where retention is required by law.

6. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your account and associated data.
Opt out of marketing emails at any time by clicking "unsubscribe" in any email.

To exercise any of these rights, email us at hello@reformave.com.

7. Security

We use industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure authentication, and access controls. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

Reform Ave is intended for adults (18+). We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal data, please contact us immediately claim shall not exceed the amount you ib 18 / unced thays.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
hello@reformave.com